Retail Program Manager - Fort Myers Area

Wrench Group; Fort Myers (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Market Value Compensation

Robust PTO Plan

Health, Vision and Dental plans

401K Retirement Plan with company match

Life Insurance

Short-Term and Long-Term Disability

Continuous Training for Professional Development

Job summary

A leading service company in Fort Myers/Naples is hiring a Retail Program Manager. The ideal candidate will oversee operations across multiple retail locations, managing a team of 8-20 employees while driving sales and maintaining relationships with store management. Candidates should have retail experience, leadership skills, and a commitment to customer service. The position offers market value compensation along with robust benefits including health plans and retirement options.

Qualifications

• At least two years of retail management experience required.
• Strong communication and relationship-building skills essential.
• Proven track record of leading a team with productivity standards.

Responsibilities

• Oversee daily operations of 11+ retail stores.
• Recruit, hire, train, and manage a team of 8-20 employees.
• Build relationships with store management and staff.
• Track employee productivity and revenue budgets.
• Represent the company professionally and ethically.

Skills

Retail experience

Communication skills

Customer service skills

Team management

Multi-tasking

Tools

MS Office

Job description

CoolToday is Now Hiring Retail Program Manager for our Fort Myers/Naples Area!

Exceptional Work Life Balance!

TWO WEEKS VACATION TO START!!

Do you have Retail/Sales Experience?

Looking to work for a company that puts people first? Does a robust benefits package what about working in a fun and collaborative environment? Perhaps 401K match means the most to you?

CoolToday is currently seeking a Retail Program Manager for our Fort Myers and Naples area to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Program Managers are responsible for the daily operations of their assigned locations including the day-to-day success of their staff through training, development, & performance management. Additionally, our managers are responsible for driving partnerships with retail store personnel and management, while building brand and process awareness. This is a full‑time position that requires regularly working weekends and daily travel to a selection of retail stores.

Our ideal candidate will have at least two years of similar management experience working in the field while successfully juggling multiple priorities. You’ll have a proven track record of effectively leading a team of associates with metric‑based productivity standards. Strong communication, relationship building, and partnership skills are a must. And a drive to not only succeed for yourself, but for your team as well!

Whats In It For Me?

• Market Value Compensation
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

What Will I Do?

• Be on your feet overseeing 11+ retail stores
• Recruit, Hire, Train and manage a staff from 8-20 employees
• Maintain communication and relationships within store management
• Create marketing displays
• Track employee productivity
• Meet and exceed monthly revenue budgets
• Ability to multi‑task and manage in-store operations
• Develop program plan/schedule to achieve program and project objectives
• Identify obstacles and constraints that impact the program and develop appropriate contingency plans
• Represent the company professionally, honestly, and ethically

Do I have What it Takes?

• Prior experience working in retail is highly desired
• Required to be standing/walking or sitting for 4-8 hours at a time
• Prior trade show or kiosk management experience is a plus, but not required
• Must be outgoing, energetic, and self‑motivated
• A+ communication and customer service skills
• Proficient in MS‑Office
• Must be comfortable approaching and talking to customers
• Must have the ability to work well with others to accomplish team goals
• Must be able to work with minimal supervision
• Inspect store displays for compliance to current signage requirements / changes
• Schedule and implement planned store “events”

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.