Retail & Production Team Lead – Growth Path

Krispy Kreme Doughnut Corporation; Kissimmee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities- we are growing!

Comprehensive benefits (medical, etc.)

Employee discount program

401K plan

PTO

Adoption Assistance

Job summary

Krispy Kreme Doughnut Corporation in Kissimmee, FL is seeking an Assistant Manager to partner with the General Manager to deliver a WOW customer experience and lead shop operations. You will recruit, train, coach the team, manage daily finances, and ensure superb cleanliness and product knowledge.

The role requires 5 years in food service/retail, 2+ years of management, and strong communication. Growth toward a General Manager role is encouraged with a supportive team culture.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Effective communication

Leadership

Team development

Education

High school diploma or equivalent

Job description

Krispy Kreme Doughnut Corporation in Kissimmee, FL is seeking an Assistant Manager to partner with the General Manager to deliver a WOW customer experience and lead shop operations. You will recruit, train, coach the team, manage daily finances, and ensure superb cleanliness and product knowledge.

The role requires 5 years in food service/retail, 2+ years of management, and strong communication. Growth toward a General Manager role is encouraged with a supportive team culture.