Retail & Production Assistant Manager — Path to General Manager

krispy; Jacksonville (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Medical, vision, and dental insurance

Employee discount

401(k) plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme in Jacksonville is seeking an Assistant Manager to inspire customer wonder and support shop operations under the General Manager. You will help build a team, maintain product knowledge, and ensure a welcoming, high-energy environment for guests.

With at least 2 years of management experience in food service or retail, you will contribute to cash handling, reporting, inventory control, and daily store performance while pursuing growth toward a General Manager role.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience.
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people feel welcomed and loved.

Skills

Team leadership

Customer service

Communication skills

Recruiting

Coaching

Education

High school diploma or equivalent

Job description

Krispy Kreme in Jacksonville is seeking an Assistant Manager to inspire customer wonder and support shop operations under the General Manager. You will help build a team, maintain product knowledge, and ensure a welcoming, high-energy environment for guests.

With at least 2 years of management experience in food service or retail, you will contribute to cash handling, reporting, inventory control, and daily store performance while pursuing growth toward a General Manager role.