Retail Product Manager: Growth & Partnerships (Remote/IL)

EPIND Epicor India; Chicago (IL); Hybrid; USD 94,000 - 151,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a Product Manager to translate partner, customer, and internal stakeholder requirements into clear product specifications for development teams. You will manage product-related projects through release cycles and serve as a day-to-day liaison with a strategic retail partner, fostering alignment.

You will analyze retail workflows, collaborate with development, services, and marketing, and champion customer needs across the organization.

Qualifications

• Experience in product management, business analysis, requirements analysis, project planning, or a similar role.
• Strong analytical skills to understand business problems and translate needs into actionable requirements.
• Ability to work cross-functionally with technical and non-technical teams, including development, services, support, and customer-facing stakeholders.
• Strong communication and relationship-management skills with partners and internal teams.
• Comfort navigating ambiguity, managing competing priorities, and driving resolution.
• Proficiency with Microsoft Office tools and the ability to learn internal product and development tools.

Responsibilities

• Gather and translate partner, customer, and internal stakeholder requirements into clear product specifications for development teams.
• Manage product-related projects through release cycles, including planning, requirements definition, development handoff, pilot support, and follow-through.
• Serve as a day-to-day product liaison for a strategic retail partner, building strong relationships and supporting ongoing alignment.
• Analyze product, system, and data-related issues involving point-of-sale, inventory, order management, and related retail workflows.
• Partner with development, product, professional services, support, marketing, and organizational readiness teams to resolve issues and support successful product adoption.
• Champion customer and partner needs internally, ensuring the right resources are engaged to solve problems and move initiatives forward.
• Support new application development efforts by helping create content, clarify requirements, and prepare internal teams for product changes.

Skills

Product management

Business analysis

Requirements analysis

Project planning

Stakeholder management

Tools

Microsoft Office

Internal PM tools

Job description

Epicor is seeking a Product Manager to translate partner, customer, and internal stakeholder requirements into clear product specifications for development teams. You will manage product-related projects through release cycles and serve as a day-to-day liaison with a strategic retail partner, fostering alignment.

You will analyze retail workflows, collaborate with development, services, and marketing, and champion customer needs across the organization.