Retail Processing & Customer Experience Associate

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

HSA

Paid holidays/vacation/sick

Cell phone discounts

Job summary

The TJX Companies, Inc. in Lancaster, PA is seeking a customer-focused associate to deliver exceptional service, operate registers, promote credit/loyalty programs, and maintain store cleanliness and merchandising standards.

You may be cross-trained to support multiple areas of the store as needed. Ideal candidates possess strong customer service skills, the ability to work a flexible schedule, and effective communication.

Qualifications

• Excellent customer service skills.
• Willingness to work a flexible schedule.
• Strong communication and organizational abilities.
• Capable of handling multiple tasks with attention to detail.
• Experience in retail customer service is preferred.

Responsibilities

• Deliver a highly satisfied customer experience and model customer service.
• Ring up purchases and returns accurately according to procedures.
• Promote credit and loyalty programs.
• Maintain clean, organized store and follow merchandising standards.
• Assist merchandising and stocking to store standards.
• Support store recovery and safety procedures.
• Adhere to labor laws and loss prevention policies.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Team collaboration

Adaptability

Retail experience

Job description

The TJX Companies, Inc. in Lancaster, PA is seeking a customer-focused associate to deliver exceptional service, operate registers, promote credit/loyalty programs, and maintain store cleanliness and merchandising standards.

You may be cross-trained to support multiple areas of the store as needed. Ideal candidates possess strong customer service skills, the ability to work a flexible schedule, and effective communication.