Customer-Focused Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick leave

Employee assistance program

Job summary

The TJX Companies, Inc. in United States (Lancaster, PA) is seeking a retail associate to deliver outstanding customer service, manage transactions, and maintain a clean, organized store. You will support loyalty programs, merchandising standards, and safety procedures while adapting to changing business needs.

Candidates should have strong communication, attention to detail, and teamwork skills. The role requires the ability to lift heavy objects and work a flexible schedule to meet store

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Job description

The TJX Companies, Inc. in United States (Lancaster, PA) is seeking a retail associate to deliver outstanding customer service, manage transactions, and maintain a clean, organized store. You will support loyalty programs, merchandising standards, and safety procedures while adapting to changing business needs.

Candidates should have strong communication, attention to detail, and teamwork skills. The role requires the ability to lift heavy objects and work a flexible schedule to meet store