Retail Processing & Customer Experience Associate

The TJX Companies, Inc.; Henderson (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

Marshalls, part of The TJX Companies, is hiring to deliver exceptional customer service in our Henderson, NC location. You will engage customers, follow experience principles, and keep the store clean and organized while supporting merchandising standards and loss prevention.

Cross-training may occur across store areas to meet business needs. The role emphasizes strong communication, attention to detail, ability to multi-task, and flexibility to respond to changing directions.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Able to multi-task and adapt to changes or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising and store standards.
• Processes merchandise for the sales floor following company procedures.
• Supports store safety and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

Marshalls, part of The TJX Companies, is hiring to deliver exceptional customer service in our Henderson, NC location. You will engage customers, follow experience principles, and keep the store clean and organized while supporting merchandising standards and loss prevention.

Cross-training may occur across store areas to meet business needs. The role emphasizes strong communication, attention to detail, ability to multi-task, and flexibility to respond to changing directions.