Tech Solutions Pro — Expert Retail Sales & Mentorship

Apple; Akron (OH); On-site; USD 37,000 - 52,000; Full time

Job summary

Apple Retail is seeking a Pro who will be the store’s most knowledgeable and effective salesperson. You will leverage your breadth of knowledge about Apple products and services, plus competitive offerings, to create owners and build loyalty through every interaction.

You will mentor the team, drive technology knowledge, and help grow Apple’s business community. You will demonstrate, sustain, and lead top-performing sales and service by understanding customer needs, presenting solutions, and

Qualifications

• Retail or sales experience is required or related work experience.
• Knowledge of Apple products and services is preferred.
• Ability to tailor solutions to customer needs and communicate clearly.
• Ability to mentor others and share knowledge across the store.

Responsibilities

• Demonstrate top-performing sales and service by understanding customer needs and presenting products and services.
• Stay up to date on Apple offerings, processes, and market trends.
• Mentor teammates on products, services, options, and emerging technology.
• Maintain accuracy and follow guidance in daily tasks.
• Provide customer service and support in other store areas as needed.
• Foster an inclusive environment and collaborate with partners to hit team goals.

Skills

Apple product knowledge

Sales experience

Customer-focused communication

Problem solving

Team collaboration

Job description

Apple Retail is seeking a Pro who will be the store’s most knowledgeable and effective salesperson. You will leverage your breadth of knowledge about Apple products and services, plus competitive offerings, to create owners and build loyalty through every interaction.

You will mentor the team, drive technology knowledge, and help grow Apple’s business community. You will demonstrate, sustain, and lead top-performing sales and service by understanding customer needs, presenting solutions, and