Retail Print Solutions Supervisor: Lead & Drive Sales

Staples; Town of Riverhead (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus eligible

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

More benefits

Job summary

Staples is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions for customers in Riverhead. You will drive sales, quality, and customer engagement within a fun, fast-paced retail culture.

You will coach associates, manage priorities, and use Salesforce to nurture relationships. The role requires flexibility, physical activity, and teamwork; Staples does not sponsor visas and is an Equal Opportunity Employer.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team or supervising others.
• Basic computer skills: email, Word, file handling.
• Attention to detail and quality awareness.
• Experience overcoming objections and engaging with customers to understand needs.
• Ability to collaborate in a high-paced environment.
• Manage conflict in a cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Physical ability to lift/move 10–50 pounds and stand/walk.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer options and deliver a total print solution to drive sales.
• Leverage Salesforce.com to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Sales and cross-selling

Communication

Problem solving

Collaboration

Conflict management

Integrity

Customer relationship management

Tools

Salesforce.com

Microsoft Word

Job description

Staples is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions for customers in Riverhead. You will drive sales, quality, and customer engagement within a fun, fast-paced retail culture.

You will coach associates, manage priorities, and use Salesforce to nurture relationships. The role requires flexibility, physical activity, and teamwork; Staples does not sponsor visas and is an Equal Opportunity Employer.