Retail Print Solutions Lead

Staples; Village of Freeport (NY); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time hours

Generous paid time off

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and on

Discounts at hundreds of retailers,…

Descripción de la vacante

Staples in New York is seeking a Print Supervisor to lead a team in selling and delivering total print solutions for customers. You will drive results, provide collaborative, inclusive service, and contribute to a fun, team-oriented retail culture.

You will mentor associates, manage customer relationships, leverage Salesforce to track accounts, and ensure operational excellence in driving margins and sales while handling flexible scheduling.

Formación

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Responsabilidades

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Conocimientos

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Customer engagement

Collaborative work style

Conflict management

Integrity

Lifting ability

Descripción del empleo

Staples in New York is seeking a Print Supervisor to lead a team in selling and delivering total print solutions for customers. You will drive results, provide collaborative, inclusive service, and contribute to a fun, team-oriented retail culture.

You will mentor associates, manage customer relationships, leverage Salesforce to track accounts, and ensure operational excellence in driving margins and sales while handling flexible scheduling.