Retail Print Solutions Sales Supervisor

Staples; Peru (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Generous paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers

Job summary

Staples is hiring a Print Supervisor to lead a team delivering total print and marketing solutions for customers. You’ll build strong relationships, drive sales, and ensure high quality service in a fast-paced store environment.

You will coach staff in consultative selling, manage priorities, and collaborate across departments to maximize profitability. The role involves lifting tasks and ongoing customer engagement.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities.
• ,
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer engagement

Problem solving

Attention to detail

Conflict management

Collaboration

Flexibility

Lifting up to 50 lbs

Communication

Tools

Salesforce

Salesforce.com

Microsoft Word

Job description

Staples is hiring a Print Supervisor to lead a team delivering total print and marketing solutions for customers. You’ll build strong relationships, drive sales, and ensure high quality service in a fast-paced store environment.

You will coach staff in consultative selling, manage priorities, and collaborate across departments to maximize profitability. The role involves lifting tasks and ongoing customer engagement.