Retail Print Solutions Supervisor

Staples; Dickson City (Lackawanna County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous paid time off

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Discounts at retailers

Many more benefits

Job summary

Staples, Inc. is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will guide customer engagements, coach staff, and ensure top-tier service in a fast-paced retail setting. The role emphasizes collaboration, accountability, and community-focused outcomes.

In this full-time position, you will drive sales, quality, and customer relationships, leveraging in-store systems and ongoing coaching to achieve store goals and customer satisfaction.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and supervising others while managing priorities.
• Basic computer skills: open/save/send electronic files, email, Word (or similar).

Responsibilities

• Connect with customers to provide creative print/marketing solutions.
• Drive customer satisfaction through engagement and quality.
• Coach associates in service, consultative selling, and total solutions.
• Lead and develop a team focused on operational excellence and profitable sales.
• Consult with customers, ask open-ended questions to offer options and drive sales.
• Leverage Salesforce.com to manage customers through in-store engagement.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team supervision

Basic computer skills

Attention to detail

Customer engagement

Conflict resolution

Integrity

Physical capability

Job description

Staples, Inc. is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will guide customer engagements, coach staff, and ensure top-tier service in a fast-paced retail setting. The role emphasizes collaboration, accountability, and community-focused outcomes.

In this full-time position, you will drive sales, quality, and customer relationships, leveraging in-store systems and ongoing coaching to achieve store goals and customer satisfaction.