Retail Print Solutions Lead — Drive Sales & Service

Staples, Inc.; Town of Riverhead (NY); Presencial; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time hours

Paid time off

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Online merchandise, services and

Discounts at hundreds of retailers, 0

Descripción de la vacante

Staples, Inc. in New York is hiring Print Supervisors to lead a team delivering total print and marketing solutions while building strong customer relationships. You will drive sales, coach associates in service excellence, and maintain operational standards in a fast-paced retail environment.

The role emphasizes collaborative selling, quality control, and proactive outreach to customers to grow loyalty and store profitability.

Formación

• Flexible schedule based on store needs.
• Experience directing a team or supervising others.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsabilidades

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Conocimientos

Flexible schedule

Team supervision

Customer service

Basic computer skills

Attention to detail

Objection handling

Collaboration

Conflict management

Material handling

Descripción del empleo

Staples, Inc. in New York is hiring Print Supervisors to lead a team delivering total print and marketing solutions while building strong customer relationships. You will drive sales, coach associates in service excellence, and maintain operational standards in a fast-paced retail environment.

The role emphasizes collaborative selling, quality control, and proactive outreach to customers to grow loyalty and store profitability.