Retail Print & Shipping Concierge

FedEx Logistics; Woodway (WA); On-site; USD 19,000 - 26,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing and product information, and recommend FedEx Office products and services using consultative skills to meet customer needs.

The role involves operating and maintaining equipment, managing the production queue, and supporting store operations in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines.
• Provides an outstanding customer service experience by using consultative skills to meet customer needs.
• Takes complex customer orders using order systems and provides pricing information.
• Assembles parcels and prepares goods for shipping and handles related equipment.

Skills

Customer service

Communication

Sales & upselling

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing and product information, and recommend FedEx Office products and services using consultative skills to meet customer needs.

The role involves operating and maintaining equipment, managing the production queue, and supporting store operations in a fast-paced retail environment.