Retail Print & Shipping Concierge

FedEx Office; Broomfield (CO); On-site; USD 2,528,000 - 2,971,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and offer solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, while operating a range of equipment.

Responsibilities include processing complex orders, maintaining store standards, and supporting team members in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Demonstrates consultative behaviors to understand each customer's needs
• Provides pricing and product information for FedEx Office products and services
• Takes complex customer orders using order systems and provides accurate pricing
• Sets up and operates printing, binding and related equipment
• Maintains a safe, clean and orderly retail store

Skills

Customer service

Communication

Cash handling

Multitasking

Training support

Education

High school diploma or equivalent

Tools

POS terminal

Order systems

Printing equipment

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and offer solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, while operating a range of equipment.

Responsibilities include processing complex orders, maintaining store standards, and supporting team members in a fast-paced retail environment.