Retail Print Production Lead - Customer-First Ops

Staples, Inc.; Seabrook (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retailer discounts

Many more benefits

Job summary

Staples, Inc. in Seabrook, NH seeks a Print Production Lead to manage the print workflow and serve as the go-to person for machine ops and production processes. You will collaborate with teammates and help customers in a fun, team-oriented retail culture.

Responsibilities include handling in-store, online and email print orders, producing proofs, and coaching associates while maintaining quality and focusing on customer satisfaction.

Qualifications

• Able to multi-task and prioritize print production steps with attentiveness to quality.
• Must engage with customers, understand needs and provide excellent service.
• Flexible schedule and ability to work in a fast-paced retail environment.
• Basic computer skills for files, email, and standard software.

Responsibilities

• Be the primary print producer as customers submit orders in-store, online or via email.
• Use print equipment, produce proofs and samples, and design quick edits.
• Drive customer satisfaction by understanding needs and delivering quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow and maintain machine functionality.

Tools

Adobe Publisher

MS Word

Desktop publishing

Job description

Staples, Inc. in Seabrook, NH seeks a Print Production Lead to manage the print workflow and serve as the go-to person for machine ops and production processes. You will collaborate with teammates and help customers in a fun, team-oriented retail culture.

Responsibilities include handling in-store, online and email print orders, producing proofs, and coaching associates while maintaining quality and focusing on customer satisfaction.