Retail Print Production Lead - Drive Quality & Customer Joy

Staples, Inc.; Rutland (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Generous PTO

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Retailer discounts

Job summary

Staples, Inc. is hiring a Print Production Lead in Rutland, VT to manage the in-store print workflow, operate print machines, produce proofs, and ensure high quality across all customer requests.

You will train and coach associates, coordinate with design or print services, and sustain efficient production standards in a fast-paced retail setting. Join a friendly team with weekly pay, PTO, a 401(k) with match, medical/dental/vision coverage, and generous associate discounts.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task and prioritize multiple production steps.
• Attention to detail to identify quality issues in print production.
• Ability to engage with customers and understand their needs.
• Ability to work cooperatively in a fast-paced environment.
• Able to manage conflict in a calm, cooperative manner.
• Demonstrates honesty and integrity with customer and business information.
• Basic computer skills to open, save and send electronic files and use word processing and DTP software.
• Ability to lift and move supplies in the 10–50 lb range.

Responsibilities

• Be the primary print producer as customers submit orders in-store, online and via email.
• Use print equipment, produce proofs and samples for consultation, make quick edits.
• Drive customer satisfaction by understanding needs and delivering quality service.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow and establish standards for the team.
• Maintain machine functionality and organization (planograms, supplies).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Teamwork

Conflict management

Integrity

Computer skills

Lifting 10-50 lbs

Tools

Adobe

Publisher

Microsoft Word

Job description

Staples, Inc. is hiring a Print Production Lead in Rutland, VT to manage the in-store print workflow, operate print machines, produce proofs, and ensure high quality across all customer requests.

You will train and coach associates, coordinate with design or print services, and sustain efficient production standards in a fast-paced retail setting. Join a friendly team with weekly pay, PTO, a 401(k) with match, medical/dental/vision coverage, and generous associate discounts.