Retail Photo Ops Assistant Manager — Lead Guest Experience

Magic Memories; Pigeon Forge (TN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid training

Benefits: Medical, Dental, Vision

Opportunities for growth and promotion

Fun culture and atmosphere

Commission

Job summary

Magic Memories in Pigeon Forge, TN is hiring a Retail Photo Operations Assistant Manager to lead a high-volume souvenir photography team at the Titanic Museum.

You will greet guests, drive sales, and supervise daily operations, with training and advancement opportunities in a fast-paced, world-travel-themed environment.

This role requires leadership, guest service excellence, and the ability to work seven days a week, including evenings and holidays; experience in hospitality or retail is valued.

Qualifications

• High school diploma or GED and 1 year people management experience.
• 2 years guest service experience preferred.
• Able to meet sales targets and KPIs in a busy retail environment.
• Excellent written and verbal communication skills.

Responsibilities

• Greet guests and create Magic Memories by providing world-class service.
• Lead a retail team to achieve sales goals.
• Assist in running all operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Provide floor supervision and administrative duties, ensuring focus on guest service and sales goals.
• Develop, train, and motivate staff to achieve guest service and financial results.
• Respond to guest requests, expectations, and needs.
• Interact with people from all over the world.

Skills

People management

Guest service

Sales targets

Leadership

Communication

Education

High school diploma or GED

Job description

Magic Memories in Pigeon Forge, TN is hiring a Retail Photo Operations Assistant Manager to lead a high-volume souvenir photography team at the Titanic Museum.

You will greet guests, drive sales, and supervise daily operations, with training and advancement opportunities in a fast-paced, world-travel-themed environment.

This role requires leadership, guest service excellence, and the ability to work seven days a week, including evenings and holidays; experience in hospitality or retail is valued.