Assistant Photo Manager - Magic Memories Pigeon Forge

Ultipro; Pigeon Forge, Northern (TN, KY); Hybrid; USD 50,145,000 - 51,577,000; Full time

Benefits offered by this job

Base pay

Benefits

Growth opportunity

Fun culture

Paid training

Job summary

Magic Memories is hiring a Retail Photo Assistant Manager in Pigeon Forge, TN. The role focuses on greeting guests, leading a team, and meeting sales goals while managing daily operations of a high-volume souvenir photography store.

You will supervise staff, train them to deliver exceptional guest service, and step in as acting Retail Photography Manager as needed. This is a full-time, non-exempt position offering growth and a dynamic, tourism-driven environment.

Qualifications

• High school diploma or GED required.
• 1 year of people management experience and/or training.
• 2 years of guest service experience preferred.
• Demonstrated leadership skills and coaching ability.
• Ability to meet sales targets and KPIs in a busy retail setting.
• Strong written and verbal communication; professional appearance.
• Ability to work 7 days a week including weekends/holidays.

Responsibilities

• Greet guests and create Magic Memories with world-class service.
• Lead retail team to achieve sales goals and KPIs.
• Run all operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Supervise floor and handle administrative duties to keep guest service and sales on track.
• Develop, train, and motivate staff to improve guest service and financial results.
• Respond to guest requests and needs; interact with guests from around the world.
• Take photos and provide memorable souvenirs for guests.

Skills

Leadership

Guest service

Communication

People management

Sales targets

Education

High school diploma or GED

Job description

Assistant Photo Manager - Magic Memories Pigeon Forge

**You can earn an additional $2 per hour on top of your base pay **

We Make People Smile

Picture yourself working in a rewarding, fast-paced environment based inPigeon Forge, TN. We are actively hiring for a Retail Photo Assistant Manager in an exciting and dynamic atmosphere located at our iconic attraction, Titanic and Dolly Parton's Stampede!

What’s in it for you?

• Starting rate $17.50 to $18.00 /hr.
• Commission, 401K, and/or Medical, Dental, and Vision benefits
• Opportunity for growth and advancement!
• Fun culture and atmosphere!
• Paid training $$

Schedule/Shifts:

**Hiring Immediately**

• Shifts available any day(s) of the week/weekend during operating hours

As an Assistant Retail Photo Manager:

• You will greet guests and create Magic Memories by providing world-class service.

You will assist in leading a retail team to achieve sales goals.

Assist with running all operational aspects of a high-volume souvenir photography retail operation.

Act as lead manager in the absence of the Retail Photography Manager.

Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals.

Develop, train, and motivate staff to achieve desired guest service and financial results.

You will ensure excellent customer service by responding to guest requests, expectations, and needs.

You will have the opportunity to meet and interact with people from all over the world.

• Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
• Learn how to capture, and create memories that make people SMILE!

Requirements and other details:

• High school diploma or general education degree (GED). 1-year people management experience and/or training, or equivalent combination of education and experience.
• 2 years previous guest service experience preferred, but not required, within the hospitality, food, and beverage, or retail industries.
• Demonstrated leadership skills with the ability to support teams, develop culture, demonstrate coaching, and ongoing performance management.
• Ability and drive to assist in this ‘hands‑on’ role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment.
• Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross‑functional team members.
• Professional communication skills and appearance.
• Ability to support operations 7-days a week, including weekends, evenings, and holidays – it’s tourism after all!
• Experience in digital photography a plus, but not required.
• Background check

Job Type: Full Time

Classification: NON-EXEMPT

At Magic Memories you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests.

We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too!

Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise.

EQUAL EMPLOYMENT OPPORTUNITY– Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.

Qualifications

Experience

Required

1 year:

1 year:

Retail/Hospitality Management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.