Exhibit Operations Manager — Elevate Guest Experience

Imagine Exhibitions Inc; Miami (FL); Presencial; USD 50.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Health insurance

Life insurance

Vision insurance

Descripción de la vacante

Imagine Exhibitions Inc Miami, Florida, United States is seeking an Assistant Manager for Titanic: The Exhibition. The role oversees daily operations, guest service, and retail activities to maximize guest satisfaction and revenue.

The candidate will supervise sales, inventory, and POS systems, ensure safety and quality standards, and coordinate staffing, training, and cost control within a dynamic exhibition environment.

Formación

• Proven experience in successfully managing all aspects of an entertainment venue.
• Ability to lead a team toward the common goals of incomparable guest service, maximizing revenues and minimizing expenses.
• Must be able to work flexible hours, with regular weekend work as standard.
• Oversee the daily operations of a retail store, ensuring smooth and efficient workflow while providing excellent customer service.
• Manage inventory and re-stock in a timely manner, and POS systems.

Responsabilidades

• Administration of day-to-day operations, including planning, development, and directing all aspects of the experience.
• Managing sales and inventory of and POS sales system, ensuring cast members properly transact and account for sales to include the upselling of the ancillary product, managing inventory and onsite cash handling.
• Oversees product and displays support a sales environment.
• Executing efficient queuing and traffic control within the exhibition for safety and guest experience.
• Assists in staff development to include hiring, training, and staff execution of guest service and sales.
• Operational oversight maintains a high standard of cleanliness and organization, ensuring exhibitions exceed guest expectations.
• Address and resolve guest service concerns effectively and efficiently.
• Execution of administrative tasks include daily sales reporting, managing operational costs, and payroll. Retail inventory and stocking of merchandise in a clean and organized fashion.
• Measurement and daily reporting of all upsells and various package offerings to increase revenue and guest experience.
• Supervise technical and scenic needs of the exhibition while communicating and documenting any challenges.
• Manage all cash onsite, recording any deposits and transactions daily.
• Communicate all challenges, issues, and information regarding the venue, exhibition, guest service, retail, and brand with keyholders.

Descripción del empleo

Imagine Exhibitions Inc Miami, Florida, United States is seeking an Assistant Manager for Titanic: The Exhibition. The role oversees daily operations, guest service, and retail activities to maximize guest satisfaction and revenue.

The candidate will supervise sales, inventory, and POS systems, ensure safety and quality standards, and coordinate staffing, training, and cost control within a dynamic exhibition environment.