Retail Pharmacy Technician

Cencora; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking a Retail Pharmacy Technician dedicated to enhancing patient care. This role involves managing patient profiles, ensuring compliance with pharmacy regulations, and addressing insurance issues. You will play a crucial role in delivering medications and supporting pharmacists, all while contributing to a healthier future for both people and animals. Join a team that values personal growth and offers a comprehensive benefits package, including medical, dental, and professional development opportunities. If you are passionate about pharmacy and patient care, this is the opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Care

Paid Parental Leave

Professional Development Programs

Employee Resource Groups

Volunteer Activities

Backup Dependent Care

Adoption Assistance

Infertility Coverage

Qualifications

• Requires pharmacy technician certification and two years of related experience.
• Bachelor's degree preferred but not mandatory.

Responsibilities

• Create patient profiles and enter prescription information.
• Address insurance and payment issues effectively.
• Prepare medications for pharmacist review.

Skills

Effective Communication

Time Management

Interpersonal Skills

Problem Solving

Pharmaceutical Knowledge

Organizational Skills

Analytical Skills

Education

Bachelor's Degree (Preferred)

Pharmacy Technician Certification

Two Years of Pharmacy Experience

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Retail Pharmacy Technician obtains new patient's clinical and prescription plan coverage information, reviews new prescriptions, and/or prescription details. This position is categorized as compliance critical and, as such, requires specific responsibility for ensuring continual and proper compliance with all division, corporate, and regulatory requirements.

Location: Erie County Health Department- Cleveland, Ohio

Hours: Monday to Friday 9am to 5pm

Responsibilities:

1. Responsible for creating a patient profile in the pharmacy information system.
2. Enters necessary prescription plan information in the patient profile for processing and adjudicating patient's prescriptions.
3. Responsible for entering all new patient prescription information into the pharmacy information system.
4. Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists. Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
5. Retrieves and prepares the medication for pharmacist review and verification. Prepares inventory reports for pharmacist review to purchase.
6. Submits, receives, and places inventory in stock.
7. Answers inbound telephone calls and triages calls as appropriate based on the nature of the call to the appropriate staff.
8. Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay, and related financials and, if needed, as directed, follows up on all such claims deemed inappropriate.
9. Assists Pharmacist by providing required information for therapeutic consults with patients.
10. Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient-specific adjudication issues.
11. Supply and monitor ambulatory dispensing robotic technology.
12. Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program. Performs related duties as assigned.

Education:

Normally requires a minimum of two (2) years of directly related and progressively responsible ambulatory pharmacy experience; a bachelor's degree is preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB), or other comparable national certification is required. State pharmacy certification is acceptable if core competencies meet or exceed national certification requirements.

Skills:

• Ability to communicate effectively both orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong interpersonal skills.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills; attention to detail.
• Good analytical skills.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This includes support for working families, such as backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage personal growth, we offer various training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by law. We ensure that all recruiting, training, compensation, benefits, promotions, and transfers are non-discriminatory and comply with equal opportunity principles. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request an accommodation, contact 888.692.2272 or email [e-mail].

Affiliated Companies

Value Apothecaries Inc