Retail Pharmacy Technician

AmerisourceBergen; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking a Retail Pharmacy Technician to play a crucial role in patient care. This position involves creating patient profiles, managing prescription details, and ensuring compliance with regulatory requirements. The ideal candidate will possess strong communication and organizational skills, along with a solid understanding of pharmaceutical products. Join a forward-thinking team dedicated to improving health outcomes and making a difference in the lives of patients. If you're ready to contribute to a vital sector and grow professionally, this opportunity is for you!

Benefits

Health coverage

Wellness programs

Support for working families

Professional development resources

Qualifications

• Certification from a national organization such as PTCB is required.
• Typically requires at least two years of related ambulatory pharmacy experience.

Responsibilities

• Responsible for creating a patient profile in the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues by communicating with insurance providers.
• Monitors ambulatory dispensing robotic technology.

Skills

Effective communication skills

Ability to work quickly and accurately

Strong interpersonal skills

Knowledge of pharmaceutical products

Strong organizational skills

Good analytical skills

Education

Bachelor's degree in a related field

Certification from a national organization (PTCB)

Two years of related ambulatory pharmacy experience

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Retail Pharmacy Technician obtains new patients' clinical and prescription plan coverage information, reviews new prescriptions, and/or prescription details. This position is compliance-critical and requires specific responsibility for ensuring continual and proper compliance with all division, corporate, and regulatory requirements.

Location: Erie County Health Department - Cleveland, Ohio

Hours: Monday to Friday, 9am to 5pm

Responsibilities:

• Responsible for creating a patient profile in the pharmacy information system.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues by communicating with insurance providers, patients, and pharmacists. Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares medication for pharmacist review and verification. Prepares inventory reports for pharmacist review to purchase.
• Submits, receives, and stocks inventory.
• Answers inbound calls and triages them appropriately.
• Assists with reviewing and handling all adjudicated prescription claims to ensure proper reimbursement and follow-up on inappropriate claims.
• Provides required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient-specific adjudication issues.
• Monitors ambulatory dispensing robotic technology.
• Participates in delivering medications and supplies to patients as per the concierge prescription program. Performs related duties as assigned.

Education:

Typically requires at least two years of related ambulatory pharmacy experience; a bachelor's degree is preferred. Certification from a national organization such as PTCB is required. State certification is acceptable if equivalent to national standards.

Skills:

• Effective communication skills, both oral and written.
• Ability to work quickly and accurately under time constraints.
• Strong interpersonal skills.
• Ability to resolve patient issues creatively and efficiently.
• Knowledge of pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.

What Cencora offers

We provide competitive compensation, benefits, and resources supporting an inclusive culture. Our benefits include health coverage, wellness programs, support for working families, professional development, and more. For details, visit https://www.virtualfairhub.com/cencora.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other protected class. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact us at 888.692.2272 or [e-mail].

Affiliated Companies

Value Apothecaries Inc