Retail Pharmacy Care & Front Desk Associate

Ochsner Clinic Foundation; Jefferson (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a clerical assistant to support pharmacy operations in Louisiana. The role emphasizes accurate data entry, inventory handling, customer service, and confidentiality compliance.

The position requires a High School Diploma or equivalent with strong computer and communication skills. Training covers pharmacy software, HIPAA compliance, and interdepartmental coordination in a patient-focused environment.

Qualifications

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Must have strong interpersonal skills to interact with individuals of diverse backgrounds and ages.

Responsibilities

• Operates and balances cash register to ensure accurate payment collection when needed.
• Organizes medication returns and monitors receipt of pharmacy orders.
• Greets customers and provides customer service in a warm and friendly manner.
• Handles phone calls and Rx messages for missing dosages.
• Accurately enters cycle counts into the computer system.
• Couriers medications as needed.
• Immediately forwards medication related questions to Pharmacist/Pharmacy Technicians as necessary.
• Organizes and cleans pharmacy shelves and floors.

Skills

Data entry

Customer service

Verbal communication

Written communication

Interpersonal skills

Confidentiality

Education

High School Diploma or equivalent

Tools

Windows applications

Pharmacy software

Job description

Ochsner Health is seeking a clerical assistant to support pharmacy operations in Louisiana. The role emphasizes accurate data entry, inventory handling, customer service, and confidentiality compliance.

The position requires a High School Diploma or equivalent with strong computer and communication skills. Training covers pharmacy software, HIPAA compliance, and interdepartmental coordination in a patient-focused environment.