Pharmacy Assistant: Customer Care & Inventory

Ochsner Health; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ochsner Health in Baton Rouge, LA is seeking a Pharmacy Clerk to support clerical duties, data entry, and customer service in a fast-paced pharmacy environment. The role involves handling cash, processing pharmacy orders, and assisting pharmacists and technicians with questions while maintaining strict privacy standards.

Requirements include a high school diploma, data entry skills, and the ability to communicate clearly with diverse customers.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of information.
• Effective verbal and written communication skills.
• Proficient with Windows-style applications and standard software.
• Strong interpersonal skills across diverse audiences.
• Ability to complete tasks within time constraints.
• Excellent customer service and teamwork.
• Commitment to privacy and HIPAA compliance.

Responsibilities

• Operates and balances cash register to ensure accurate payment collection when needed.
• Organizes medication returns and monitors receipt of pharmacy orders.
• Greets customers and provides customer service in a warm and friendly manner.
• Handles phone calls and Rx messages for missing dosages.
• Accurately enters cycle counts into the computer system.
• Couriers medications as needed.
• Forwards medication questions to Pharmacist/Technician as needed.
• Organizes and cleans pharmacy shelves and floors.
• Respects patient privacy and adapts communication accordingly.
• Performs other duties as assigned.

Skills

Data entry

Verbal communication

Written communication

Windows applications

Interpersonal skills

Time management

Customer service

HIPAA confidentiality

Education

High School Diploma or equivalent

Job description

Ochsner Health in Baton Rouge, LA is seeking a Pharmacy Clerk to support clerical duties, data entry, and customer service in a fast-paced pharmacy environment. The role involves handling cash, processing pharmacy orders, and assisting pharmacists and technicians with questions while maintaining strict privacy standards.

Requirements include a high school diploma, data entry skills, and the ability to communicate clearly with diverse customers.