Retail Pharmacy Clerk: Patient Care & Data Entry

Ochsner Health; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ochsner Health is seeking a pharmacy clerk to perform clerical duties within the pharmacy, handle data entry, and provide excellent customer service. The role supports inventory management, prescription processing, and adherence to HIPAA and confidentiality standards.

Requirements include a high school diploma and strong computer and communication skills. The position emphasizes accuracy, timeliness, and professional interactions with patients and staff in a healthcare setting.

Qualifications

• Candidate must have basic computer skills and data entry capability.
• Excellent verbal and written communication.
• Proficient with Windows-based software and pharmacy systems.
• Strong interpersonal skills to interact with diverse individuals.
• Ability to complete tasks within deadlines.

Responsibilities

• Operates and balances cash register to ensure accurate payment collection when needed.
• Organizes medication returns and monitors receipt of pharmacy orders.
• Greets customers and provides customer service in a warm and friendly manner.
• Handles phone calls and Rx messages for missing dosages.
• Accurately enters cycle counts into the computer system.
• Couriers medications as needed.
• Immediately forwards medication related questions to Pharmacist/Pharmacy Technicians as necessary.
• Organizes and cleans pharmacy shelves and floors.

Skills

Data entry

Customer service

Verbal communication

Written communication

HIPAA/privacy

Windows proficiency

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Ochsner Health is seeking a pharmacy clerk to perform clerical duties within the pharmacy, handle data entry, and provide excellent customer service. The role supports inventory management, prescription processing, and adherence to HIPAA and confidentiality standards.

Requirements include a high school diploma and strong computer and communication skills. The position emphasizes accuracy, timeliness, and professional interactions with patients and staff in a healthcare setting.