Pharmacy Assistant: Customer Service & Inventory Support

Ochsner Health; New Orleans (LA); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Ochsner Health in New Orleans, LA is seeking a Pharmacy Clerk to perform clerical duties, assist with inventory and data entry, and provide excellent customer service in the pharmacy environment.

The role requires a High School Diploma or equivalent and strong computer and communication skills. Duties include cash handling, order organization, and coordinating with pharmacists to resolve medication-related questions, with emphasis on privacy and professional conduct.

Qualifications

• Must have computer skills and ability to enter/retrieve information.
• Excellent verbal and written communication abilities.
• Proficient with Windows-style applications and pharmacy software.
• Strong interpersonal skills with diverse populations.
• Ability to complete tasks within defined timeframes.
• Excellent customer service skills.
• Maintain confidentiality and comply with HIPAA requirements.

Responsabilités

• Operates and balances cash register to ensure accurate payment collection when needed.
• Organizes medication returns and monitors receipt of pharmacy orders.
• Greets customers and provides customer service in a warm and friendly manner.
• Handles phone calls and Rx messages for missing dosages.
• Accurately enters cycle counts into the computer system.
• Couriers medications as needed.
• Forward medication questions to pharmacist as necessary.
• Organizes and cleans pharmacy shelves and floors.
• Adapts communication to patient population and privacy requirements.
• Performs other related duties as assigned.

Connaissances

Data entry

Verbal & written communication

Windows applications

Interpersonal skills

Time management

Customer service

Confidentiality/HIPAA

Formation

High School Diploma or equivalent

Outils

Windows OS

Pharmacy software

Description du poste

Ochsner Health in New Orleans, LA is seeking a Pharmacy Clerk to perform clerical duties, assist with inventory and data entry, and provide excellent customer service in the pharmacy environment.

The role requires a High School Diploma or equivalent and strong computer and communication skills. Duties include cash handling, order organization, and coordinating with pharmacists to resolve medication-related questions, with emphasis on privacy and professional conduct.