Retail Personal Banker II: Sales & Relationship Builder

Fifth Third Bank; Kentucky; On-site; USD 38,000 - 54,000; Full time

Job summary

Fifth Third Bank in Nashville, TN is seeking a Retail Personal Banker II in training to become a seasoned advisor for consumer deposits, loans, and fee-based services. The program includes an onboarding period with rotations in Operations and Sales & Service.

Successful candidates will develop consultative selling skills, build trusted relationships with customers, and transition into a primary sales role while upholding Fifth Third's standards and risk controls.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.
• Ability to analyze credit and financial information.
• Professional representation and strong communication skills.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Refer customers to Business Partners for holistic financial solutions.
• Meet or exceed customer experience and production goals and drive revenue growth.
• Provide guidance to CSRs on sales and referral processes.
• Promote customer satisfaction with professionalism and trust.
• Adhere to policies and protect customer information.

Skills

Sales ability

Financial needs analysis

Customer service

Cross-sell

Communication

Education

College degree or equivalent

Tools

NMLS

Job description

Fifth Third Bank in Nashville, TN is seeking a Retail Personal Banker II in training to become a seasoned advisor for consumer deposits, loans, and fee-based services. The program includes an onboarding period with rotations in Operations and Sales & Service.

Successful candidates will develop consultative selling skills, build trusted relationships with customers, and transition into a primary sales role while upholding Fifth Third's standards and risk controls.