Retail Personal Banker I: Grow Customers & Solve Needs

Fifth Third Bank, N.A.; Nashville (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank, N.A. in Nashville is seeking candidates for a Personal Banker I role. The position trains through a 4-8 week onboarding program with rotations in operations and Sales & Service, culminating in certification for the Retail Personal Banker job family.

The role emphasizes consultative selling, new household acquisition, and deepening customer relationships, while handling teller transactions and contributing to platform operations.

Qualifications

• College degree or work experience
• Experience in the financial industry preferred
• Demonstrated ability to develop comfort with sales activities
• Ability to analyze credit and financial information

Responsibilities

• Use consultative sales process to build customer profile and identify financial needs
• Maintain knowledge of Retail products/services and recommend solutions
• Proactively reach out to customers and set appointments for financial reviews
• Cross-sell to existing customers and engage in outside sales activities
• Refer customers to business partners for holistic financial solutions
• Meet/exceed customer experience and production goals
• Guide CSRs on sales and referrals

Skills

Sales ability

Communication

Numeracy

Financial services

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Nashville is seeking candidates for a Personal Banker I role. The position trains through a 4-8 week onboarding program with rotations in operations and Sales & Service, culminating in certification for the Retail Personal Banker job family.

The role emphasizes consultative selling, new household acquisition, and deepening customer relationships, while handling teller transactions and contributing to platform operations.