Retail Personal Banker II: Relationship & Solutions Pro

Fifth Third Bank; Terre Haute (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank in Terre Haute, IN, offers a structured onboarding program to become a Retail Personal Banker II after 4–8 weeks of training, with rotations in Operations and Sales & Service and a certification at completion.

The role emphasizes consultative selling, building customer relationships, and promoting a full range of banking products and services to meet customer needs. Strong math, communication, and ethics are required to excel in this client-facing sales position.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Establish close working relationships with assigned Business Partners, referring customers to provide timely, holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth.

Skills

Sales skills

Communication

Relationship building

Math aptitude

Adaptability

Education

College degree or equivalent

Tools

CAMP

Job description

Fifth Third Bank in Terre Haute, IN, offers a structured onboarding program to become a Retail Personal Banker II after 4–8 weeks of training, with rotations in Operations and Sales & Service and a certification at completion.

The role emphasizes consultative selling, building customer relationships, and promoting a full range of banking products and services to meet customer needs. Strong math, communication, and ethics are required to excel in this client-facing sales position.