Retail Personal Banker II - Growth & Solutions

Fifth Third Bank; South Haven (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Base salary program

Career development

Job summary

Fifth Third Bank in South Haven, MI is seeking a Retail Personal Banker II through a 9-week onboarding program designed to develop sales and relationship-building skills. The role emphasizes deposits, loans, and fee-based services while maintaining a strong customer-first approach.

The position promotes consultative sales, risk-aware service, and collaboration with Mortgage, Small Business, and Investment teams to deliver tailored financial solutions.

Qualifications

• College degree or work experience providing transferable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.

Responsibilities

• Use consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail consumer and small business products/services and propose solutions.
• Cross-sell to existing customers and set appointments for periodic financial reviews.
• Refer customers to Mortgage, Small Business, Commercial and Investment partners as appropriate.

Skills

Sales

Customer service

Financial knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in South Haven, MI is seeking a Retail Personal Banker II through a 9-week onboarding program designed to develop sales and relationship-building skills. The role emphasizes deposits, loans, and fee-based services while maintaining a strong customer-first approach.

The position promotes consultative sales, risk-aware service, and collaboration with Mortgage, Small Business, and Investment teams to deliver tailored financial solutions.