Retail Personal Banker II — Growth & Solutions

Fifth Third; Naples, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Naples, FL seeks a Retail Personal Banker II in a structured onboarding program. The role emphasizes sales development, relationship building, and promoting a full range of banking products with expert guidance and ethical standards.

The program includes rotations in Operations and Sales & Service, ending with a certification to step into the Personal Banker role, focusing on customer needs and risk-aware service.

Qualifications

• College degree or relevant work experience.
• Experience in the financial industry preferred.
• Sales-focused with ability to acquire new and cross-sell to existing customers.
• S.A.F.E. Act registration required at time of employment.

Responsibilities

• Use consultative sales and Financial Needs Assessment to identify customer needs and profile.
• Maintain in-depth knowledge of Retail products and recommend suitable solutions.
• Utilize CAMP and marketing tools to set appointments for periodic financial reviews.
• Primarily focus on cross-selling to existing customers and participate in outreach events.
• Establish relationships with partners (Mortgage, Small Business, Commercial, Investment) to provide holistic solutions.
• Meet or exceed customer experience and production goals to grow revenue.
• Guide CSRs on sales and referral processes and help manage risk.

Skills

Sales abilities

Customer relationship building

Financial needs assessment

Communication skills

Risk awareness

Team collaboration

Education

College degree

Tools

CAMP

Marketing tools

Job description

Fifth Third Bank in Naples, FL seeks a Retail Personal Banker II in a structured onboarding program. The role emphasizes sales development, relationship building, and promoting a full range of banking products with expert guidance and ethical standards.

The program includes rotations in Operations and Sales & Service, ending with a certification to step into the Personal Banker role, focusing on customer needs and risk-aware service.