Retail Personal Banker II — Sales & Service Expert

Fifth Third Bank; Naples (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Fifth Third Bank in Naples, FL is recruiting a Retail Personal Banker II who will complete a 4-8 week onboarding with rotations in Operations and Sales & Service. The role focuses on consultative sales of deposits, loans, and services while building trusted customer relationships.

The position emphasizes risk awareness, customer satisfaction, and referral activity, with opportunities to advance after training and within the Retail Personal Banker career family.

Qualifications

• College degree or equivalent work experience required.
• Sales-oriented with ability to develop relationships and cross-sell.
• S.A.F.E. Act registration required at time of employment.
• Experience in financial services preferred.
• Ability to analyze credit and financial information.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Promote deposits, loans, and fee-based services to meet customer needs.
• Cross-sell to existing customers and conduct outside sales activities as needed.
• Refer customers to business partners for holistic financial solutions.
• Meet or exceed customer experience and production goals; protect customer data.

Skills

Degree or experience

Financial industry experience

Sales aptitude

Math and credit analysis

Professional representation

Retail policies knowledge

S.A.F.E. Act registration

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Naples, FL is recruiting a Retail Personal Banker II who will complete a 4-8 week onboarding with rotations in Operations and Sales & Service. The role focuses on consultative sales of deposits, loans, and services while building trusted customer relationships.

The position emphasizes risk awareness, customer satisfaction, and referral activity, with opportunities to advance after training and within the Retail Personal Banker career family.