Retail Personal Banker I: Training to Drive Solutions

Fifth Third Bank, N.A.; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank, N.A. in Winston-Salem, NC is recruiting a Retail Personal Banker I who will complete a 4–8 week onboarding with rotations in operations and Sales & Service, and earn a certification to advance within the Personal Banker family.

The role blends teller duties with proactive customer engagement. Candidates should have a college degree or relevant experience, comfort with sales activities, and the ability to analyze basic financial information.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to engage customers with sales activities and cross-sell.
• Ability to analyze basic financial information and math functions.
• Professional representation of the bank and knowledge of policies.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews and outreach.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.
• Meet production goals and uphold customer experience standards.

Skills

Sales experience

Financial services

Math skills

Professionalism

NMLS/SAFE Act knowledge

Education

College degree

Job description

Fifth Third Bank, N.A. in Winston-Salem, NC is recruiting a Retail Personal Banker I who will complete a 4–8 week onboarding with rotations in operations and Sales & Service, and earn a certification to advance within the Personal Banker family.

The role blends teller duties with proactive customer engagement. Candidates should have a college degree or relevant experience, comfort with sales activities, and the ability to analyze basic financial information.