Retail Personal Banker I - Training Program

Fifth Third Bank; Gallatin (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Gallatin, TN is launching a Retail Personal Banker I program. Trainees rotate through operations and Sales & Service, culminating in certification for the Retail Personal Banker role.

The program includes teller responsibilities, client need assessment, and building new households while deepening relationships. The role emphasizes risk awareness, policy adherence, and strong customer service.

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Sales mindset to acquire new households and cross-sell to existing customers.
• Ability to analyze credit and financial information.
• This position requires S.A.F.E. Act/NMLS registration.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Mortgage, Small Business, Commercial, and Investment partners.
• Meet or exceed individual and team production goals and revenue growth.
• Open/close Financial Center or Bank Mart as directed and manage customer issues.
• Maintain confidentiality and adhere to policy and risk controls.

Skills

Sales aptitude

Customer service

Mathematical ability

Professional appearance

Education

College degree or work experience

Job description

Fifth Third Bank in Gallatin, TN is launching a Retail Personal Banker I program. Trainees rotate through operations and Sales & Service, culminating in certification for the Retail Personal Banker role.

The program includes teller responsibilities, client need assessment, and building new households while deepening relationships. The role emphasizes risk awareness, policy adherence, and strong customer service.