Retail Personal Banker I — Launch Your Banking Career

Fifth Third Bank; Chicago (IL); Sur place; USD 44 000 - 70 000; Plein temps

Résumé du poste

Fifth Third Bank in Chicago seeks a Personal Banker Associate I after a 4-8 week onboarding, focusing on consultative sales to identify financial needs and build customer relationships. Roles include teller duties, lobby leadership, and partnerships with Mortgage and Small Business teams for cross-selling.

The program emphasizes risk awareness, customer experience, and adherence to policies, with a clear path to a Retail Personal Banker role.

Qualifications

• College degree or work experience providing transferrable skills, or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new consumer households and/or cross-sell.
• Must be able to demonstrate understanding of advanced math functions for credit and financial information.
• Ability to represent Fifth Third Bank professionally in appearance and communication.
• Familiarity with Retail policies and procedures.
• S.A.F.E. Act registration at time of employment via NMLS.

Responsabilités

• Use the consultative sales process to build a customer profile and identify current and future financial needs.
• Maintain knowledge of Retail products/services and recommend solutions using our value proposition.
• Proactively reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals.

Connaissances

Sales & service

Cross-selling

Customer relationships

Communication skills

Financial needs analysis

Formation

College degree or transferrable skills

S.A.F.E. Act / NMLS knowledge

Outils

CRM systems

Description du poste

Fifth Third Bank in Chicago seeks a Personal Banker Associate I after a 4-8 week onboarding, focusing on consultative sales to identify financial needs and build customer relationships. Roles include teller duties, lobby leadership, and partnerships with Mortgage and Small Business teams for cross-selling.

The program emphasizes risk awareness, customer experience, and adherence to policies, with a clear path to a Retail Personal Banker role.