Retail Personal Banker I – Launch Your Banking Career

Fifth Third Bank; Countryside (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Countryside, IL seeks a Personal Banker I candidate who will begin with an onboarding program, then progress toward a Retail Personal Banker role. You will engage customers using consultative sales and financial needs assessments to identify and meet evolving financial needs.

The role emphasizes building relationships, cross-selling bank products, and supporting risk and compliance while delivering excellent customer service in a cooperative team setting.

Qualifications

• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers and cross-sell.
• Ability to analyze credit and financial information.
• Professional representation of Fifth Third Bank in appearance and communication.
• Knowledge of Retail policies and procedures to exercise good judgment.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions using our value proposition.
• Utilize CAMP and Marketing tools to reach out to customers and set appointment for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and support revenue growth.

Skills

Sales aptitude

Financial products knowledge

Math skills

Professional communication

Retail policies knowledge

S.A.F.E. Act registration

Job description

Fifth Third Bank in Countryside, IL seeks a Personal Banker I candidate who will begin with an onboarding program, then progress toward a Retail Personal Banker role. You will engage customers using consultative sales and financial needs assessments to identify and meet evolving financial needs.

The role emphasizes building relationships, cross-selling bank products, and supporting risk and compliance while delivering excellent customer service in a cooperative team setting.