Retail Personal Banker I: Launch a Financial Career

Fifth Third Bank; Ann Arbor (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Fifth Third Bank is seeking a Retail Personal Banker I in Ann Arbor, MI. The role focuses on consultative sales, opening accounts, processing teller transactions, and deepening customer relationships through proactive engagement with both households and select small businesses.

The program prepares candidates for a Retail Personal Banker role, with on-the-job training and certification upon completion. Location is Ann Arbor, MI, with travel for training as needed.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience in the financial industry preferred.
• Ability to engage customers with consultative sales to identify financial needs.
• Strong math skills for credit/financial analysis.
• Professional appearance and communication.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and offer appropriate solutions.
• Coordinate with CAMP and Marketing tools to reach customers and set appointments.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with Mortgage, Small Business, Commercial and Investment partners to provide holistic solutions.
• Strive to meet or exceed customer experience and production goals.

Skills

Sales aptitude

Numerical ability

Communication

Professional presentation

Policy knowledge

S.A.F.E. Act compliance

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking a Retail Personal Banker I in Ann Arbor, MI. The role focuses on consultative sales, opening accounts, processing teller transactions, and deepening customer relationships through proactive engagement with both households and select small businesses.

The program prepares candidates for a Retail Personal Banker role, with on-the-job training and certification upon completion. Location is Ann Arbor, MI, with travel for training as needed.