Retail Personal Banker I: Growth & Solutions

Fifth Third; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Tampa, FL is inviting applications for a Retail Personal Banker I. Participants begin with a 4–8 week onboarding and education program including rotations in operations and Sales & Service, culminating in a certification for the role.

The Personal Banker I uses a consultative sales process to understand customer needs, cross-sell products, and build strong relationships within the community while handling teller transactions and contributing to a positive customer experience.

Qualifications

• College degree or work experience providing transferable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Cross-sell to existing customers and engage in community outreach and events.
• Assist with teller transactions and support platform staff duties.

Skills

Consultative sales

Relationship building

Communication skills

Math skills

Education

College degree or work experience

Tools

NMLS knowledge

Job description

Fifth Third Bank in Tampa, FL is inviting applications for a Retail Personal Banker I. Participants begin with a 4–8 week onboarding and education program including rotations in operations and Sales & Service, culminating in a certification for the role.

The Personal Banker I uses a consultative sales process to understand customer needs, cross-sell products, and build strong relationships within the community while handling teller transactions and contributing to a positive customer experience.