Retail Personal Banker I: Consultative Sales & Growth

Fifth Third Bank; Charlotte (NC); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Fifth Third Bank seeks a Retail Personal Banker I as part of a 4–8 week onboarding program with rotations in operations and Sales & Service. A certification follows to validate skills for the Retail Personal Banker family.

The role emphasizes consultative sales to identify and meet customer needs, acquiring new households, and deepening relationships. The position involves lobby leadership or aisle time, tele-consulting, and processing teller transactions as part of the platform team, with risk

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers.
• Ability to interpret basic financial information and math.
• Professional appearance and communication.

Responsabilités

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and services and propose solutions.
• Reach out to customers for periodic financial reviews and set appointments.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners (Mortgage, Small Business, Commercial) to provide solutions.
• Meet customer experience and production goals and protect customer trust.
• Follow policies and maintain confidentiality.

Formation

College degree or work experience providing transferrable skills

Description du poste

Fifth Third Bank seeks a Retail Personal Banker I as part of a 4–8 week onboarding program with rotations in operations and Sales & Service. A certification follows to validate skills for the Retail Personal Banker family.

The role emphasizes consultative sales to identify and meet customer needs, acquiring new households, and deepening relationships. The position involves lobby leadership or aisle time, tele-consulting, and processing teller transactions as part of the platform team, with risk