Retail Personal Banker I: Certification & Rotations Program

Fifth Third Bank; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank in Tampa, FL is seeking motivated individuals to join a structured on-boarding program that trains you to become a Retail Personal Banker I. You'll rotate through operations and Sales & Service and earn a certification upon completion.

The role emphasizes consultative selling, building customer relationships, and facilitating financial reviews. You will handle teller transactions and participate in cross-selling while upholding risk standards and delivering excellent service.

Qualifications

• Experience with consultative sales process and building customer profiles.
• Ability to develop comfort level with sales activities to acquire new households.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend appropriate solutions.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with business partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals while managing risk.

Skills

Sales experience

Customer service

Communication skills

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Tampa, FL is seeking motivated individuals to join a structured on-boarding program that trains you to become a Retail Personal Banker I. You'll rotate through operations and Sales & Service and earn a certification upon completion.

The role emphasizes consultative selling, building customer relationships, and facilitating financial reviews. You will handle teller transactions and participate in cross-selling while upholding risk standards and delivering excellent service.