Retail Personal Banker I: Build Relationships & Solutions

Fifth Third Bank

Parma (OH)

On-site

USD 38,000 - 50,000

Full time

4 days ago

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Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Ohio. The role centers on using consultative sales to identify and meet customer financial needs, acquire new households, and deepen relationships.

The position involves teller duties and platform responsibilities with training through a 9-week onboarding and rotation in operations and Sales & Service. The role emphasizes risk awareness, ethical conduct, and adherence to bank policies as part of day-to-day

Qualifications

College degree or work experience with transferable skills.
Experience in the financial industry preferred.
S.A.F.E. Act registration required at time of employment.

Responsibilities

Use consultative sales process and needs assessment to profile customers and identify financial needs.
Maintain knowledge of Retail products/services and recommend solutions.
Reach out to customers and set appointments for periodic financial reviews.
Cross-sell to existing customers and participate in community events and outside sales.
Coordinate with Mortgage, Small Business, Commercial, and Investment partners to provide holistic financial solutions.
Meet or exceed customer experience and production goals; support team in achieving revenue targets.
Assist CSRs with sales and referral processes and maintain professional conduct.