Retail Personal Banker I: Build Relationships & Cross-Sell

Fifth Third; Florence (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Florence, KY is seeking a Retail Personal Banker I after an onboarding program. The role focuses on consultative sales to identify and meet customer financial needs, while processing teller transactions and supporting platform staff functions.

Ideal candidates will have college-level skills or transferrable experience, with the ability to develop relationships, perform basic math analyses, and represent the bank professionally in all communications.

Qualifications

• Experience using consultative sales processes to identify customer needs.
• Knowledge of Retail consumer products and services to recommend solutions.
• Ability to outreach to customers and set appointments for reviews.
• Cross-selling to existing customers and external sales activities.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify needs.
• Maintain up-to-date knowledge of Retail products/services and recommend solutions.
• Reach out to customers and schedule periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Develop relationships with Business Partners to refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Consultative sales

Product knowledge

Customer relationship

Math proficiency

Professional communication

Education

College degree or equivalent

Job description

Fifth Third Bank in Florence, KY is seeking a Retail Personal Banker I after an onboarding program. The role focuses on consultative sales to identify and meet customer financial needs, while processing teller transactions and supporting platform staff functions.

Ideal candidates will have college-level skills or transferrable experience, with the ability to develop relationships, perform basic math analyses, and represent the bank professionally in all communications.