Retail Patrol Driver & Customer Care Officer

Allied Universal; Tustin (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer for full-time Retail Centers Patrol Driver Customer Care in Tustin, CA. You will provide customer service, perform regular patrols, and support a safe, welcoming environment at a premier retail location.

Qualifications include a valid driver\'s license, high school diploma or equivalent, and strong customer service skills; CPR/guard card or license are preferred.

Qualifications

• Customer service experience is preferred.
• A valid driver\'s license is required.
• CPR certification is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• High school diploma or equivalent.
• Background check and drug screen are required by law.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and employees by following site procedures and emergency responses.
• Conduct regular unarmed patrols in retail areas, parking structures, and perimeters and report hazards.
• Respond to incidents calmly and notify appropriate personnel or emergency services as directed.
• Observe activity at entrances/exits and document incidents and daily activities.
• Maintain a welcoming environment by assisting with directions and communicating professionally with management and staff.

Skills

Customer service

Driver's license

Education

High school diploma or equivalent

CPR certification (preferred)

Guard card or license (preferred)

Tools

Computer/tablet literacy

Job description

Allied Universal, a leading security and facility services company, seeks a Security Officer for full-time Retail Centers Patrol Driver Customer Care in Tustin, CA. You will provide customer service, perform regular patrols, and support a safe, welcoming environment at a premier retail location.

Qualifications include a valid driver\'s license, high school diploma or equivalent, and strong customer service skills; CPR/guard card or license are preferred.