Retail Parts ProStore 9580

Advance Auto Parts Inc.; Angel Run (FL); Sur place; USD 30 000 - 45 000; Plein temps

Résumé du poste

A leading automotive parts retailer is seeking a Retail Parts Pro. This full-time position involves providing exceptional customer service, managing DIY services, and ensuring store cleanliness. Candidates should have strong automotive knowledge, 3–5 years of experience in automotive parts, and proven sales abilities. The role requires effective communication skills and the ability to work various shifts.

Qualifications

• 3–5 years automotive parts experience.
• Proven sales ability in customer transactions.
• Valid driver's license.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Connaissances

Customer service

Automotive system knowledge

Parts lookup and sourcing

Sales skills

Communication

Outils

Microsoft Word

Microsoft Excel

Description du poste

Retail Parts Pro

Full‑time position, advanced automotive knowledge, expert in store systems and DIY support.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product recommendation skills.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals.
• Execute instructions in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Basic math accuracy (add, subtract, multiply, divide).
• Use Microsoft Word, Excel.
• Strong organizational skills.
• Work assorted days, evenings, weekends as needed.

Prior Experience

• 3–5 years automotive parts experience.
• Proven sales ability in customer transactions.

Qualifications

• Valid driver’s license.
• ASE certification preferred but not required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status and disability or any other protected class.