Retail Parts ProStore 9120

Advance Auto Parts; Decatur (AL); On-site; USD 36,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking a Retail Parts Pro in Decatur, Alabama. This full-time position requires advanced automotive knowledge and sales expertise to support DIY functions, manage services, and deliver high customer satisfaction. Candidates should have 3-5 years of automotive experience, along with strong communication and organization skills. ASE certification is preferred, but not required. The role includes various responsibilities such as achieving sales goals and maintaining store cleanliness.

Qualifications

• 3-5 years of automotive parts experience required.
• Proven sales ability with customer transactions.

Responsibilities

• Provide GAS2 selling experience for customers.
• Manage DIY services including battery installations.
• Achieve personal/store sales goals.
• Maintain store cleanliness and inventory.

Skills

Automotive systems knowledge

Sales expertise

Customer service

Communication skills

Organization skills

Safety knowledge

Diagnostic ability

Parts locating skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro – Full‑time position requiring advanced automotive knowledge and sales expertise. The role supports advanced DIY functions, sourcing parts from special order, and providing customer support.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shootouts, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Part lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability (engine, suspension, brakes, electronics, exhaust)
• Speak and write English (Spanish a plus); build relationships with customers, peers, and management
• Read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately
• Use Microsoft Word and Excel
• Strong organizational skills
• Work a mix of days, evenings, and weekends as needed

Prior Experience

3‑5 years of automotive parts experience; proven sales ability with experience in customer transactions.

Education & Certifications

• Valid driver’s license required
• ASE certification preferred but not required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.