Retail Parts ProStore 3313

Advance Auto Parts; Colstrip (MT); On-site; USD 35,000 - 50,000; Full time

Job summary

A major automotive parts retailer in Colstrip, Montana, is seeking a Retail Parts Pro to provide exceptional customer service and manage DIY services. The ideal candidate will have expertise in automotive systems, a proven sales record, and strong communication skills. Responsibilities include assisting customers, managing store appearance, and maintaining inventory knowledge. This full-time position offers an opportunity for passionate individuals looking to excel in the automotive retail sector.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate in English; Spanish a plus.
• Working knowledge of automotive systems and diagnostic ability.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation.
• Ensure high standards of customer service and store appearance.

Skills

Expert knowledge of automotive systems

Effective communication

Diagnostic skills

Sales skills

Organizational skills

Basic math skills

Microsoft Office proficiency

Education

Valid driver's license

ASE Certification Preferred

Job description

Overview

Retail Parts Pro – Professional level sales position supporting the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, project assistance for DIY customers, source parts from multiple suppliers, and maintain in-depth inventory knowledge. Full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, and other basic repairs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities – task assignment, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck put‑away, shoot‑outs, cycle counts, back‑stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English; Spanish a plus. Communicate effectively with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals, and write simple correspondence.
• Execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately (addition, subtraction, multiplication, division with whole numbers, common fractions, and decimals).
• Use Microsoft Office effectively (Word, Excel).
• Strong organizational skills.
• Work an assortment of days, evenings, and weekends as needed.

Prior Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions fulfillment.

Education & Certifications

Must have a valid driver's license. ASE Certification Preferred, But Not Required. Use of Microsoft software (Word, Excel). Basic math skills.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.