Retail Parts ProStore 9070

Advance Auto Parts; Scottsboro (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company in Scottsboro, Alabama is looking for a Retail Parts Pro. This full-time position requires advanced automotive knowledge and inventory management skills. Responsibilities include providing customer support, achieving sales goals, and managing DIY services. The ideal candidate has 3-5 years in automotive parts, excellent sales ability, and effective communication skills.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and fulfilling customer transactions.
• Ability to communicate in English and write effectively.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Automotive knowledge

Inventory management skills

Customer service skills

Sales skills

Basic math skills

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Full‑time position focused on retail automotive parts sales and customer support for DIY customers. Requires advanced automotive knowledge, inventory management skills, and the ability to source and recommend parts.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes: truck put‑away, shoot‑outs, cycle counts, back‑stock
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services, including battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Proficiency with inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing skills
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems with diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure with whole numbers, fractions, and decimals)
• Use Microsoft software effectively (Word and Excel required)
• Strong organizational skills
• Ability to work assorted days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience.

Proven sales ability with a history of fulfilling customer transactions.

Education and Licenses

Must have a valid driver's license.

ASE Certification

ASE certification preferred but not required.

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Equal Opportunity Employment

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.