Retail Parts ProStore 9491

Advance Auto Parts; Pensacola (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

An automotive parts retailer in Pensacola seeks a full-time sales professional with strong automotive systems knowledge and sales experience. Responsibilities include providing a great customer experience, achieving sales goals, and managing various DIY services. Candidates should possess excellent organizational skills and ideally an ASE certification. Competitive compensation and growth opportunities are offered.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English; bilingual in Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation.
• Achieve personal/store sales goals.

Skills

Customer service skills

Automotive systems knowledge

Sales skills

Diagnostic equipment proficiency

Education

Valid driver’s license

ASE Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It includes advanced identification, troubleshooting and project assistance for DIY customers, sourcing parts from multiple channels, and in-depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver’s license
• ASE Certification Preferred, But Not Required

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.