Retail Parts ProStore 9321

Advance Auto Parts; Lake Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retail company in Lake Worth, Texas, is looking for a professional level sales associate to support DIY customers. Responsibilities include managing store services, achieving sales goals, and ensuring customer satisfaction. Candidates should have 3-5 years of automotive experience and a valid driver's license. This full-time position requires strong communication and organizational skills.

Qualifications

• 3-5 years of automotive parts experience with proven sales ability.
• Ability to communicate effectively in English; Spanish a plus.
• Strong organizational skills needed.

Responsibilities

• Manage DIY services including battery installation.
• Achieve personal/store sales goals.
• Provide high standards of customer service.

Skills

Customer service

Communication

Inventory management

Automotive system knowledge

Advanced selling skills

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting the advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It enables advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from special orders, FDO, second source, etc., with in-depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment & completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expert with testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability: engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); effective communication with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, whole numbers, fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of automotive parts experience and proven sales ability with experience in fulfilling customer transactions.

Education & Certifications

• Valid driver’s license required
• ASE certification preferred, but not required

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.