Retail Parts ProStore 1981

Advance Auto Parts; Cedar Rapids (IA); On-site; USD 28,000 - 42,000; Full time

Job summary

A major automotive retail company is seeking a full-time sales associate in Cedar Rapids, Iowa. The role requires strong automotive knowledge, excellent customer communication skills, and the ability to manage sales goals. Ideal candidates will have 3-5 years of automotive parts experience and a valid driver's license. This position offers the opportunity to provide key DIY services while ensuring high standards of customer satisfaction.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• ASE certification is preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.
• Maintain high standards of customer service.
• Fulfill key holder responsibilities: opening/closing, safety, task assignment.
• Assist in inventory processes including cycle counts and back stock.
• Maintain cleanliness of floors, bathrooms, and parking areas.
• Provide DIY services including battery installation and testing.

Skills

Automotive systems knowledge

Customer communication

Sales skills

Organizational skills

Basic math skills

Microsoft Word and Excel

Safety knowledge

Weekend availability

English proficiency

Education

Valid driver's license

ASE Certification (preferred)

Tools

POS systems

Parts catalogs

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It includes advanced identification, troubleshooting and project assistance for DIY customers, sourcing from multiple places, and in‑depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot‑outs, cycle counts, back stock, etc.
• Maintain cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver's license

ASE Certification Preferred, but not required

Equality Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.